Privacy Policy 

Effective Date: January 25, 2026 

Pueo Haus Designs LLC (“Pueo Haus,” “we,” “us,” or “our”) respects your privacy and is  committed to protecting the personal information you share with us. This Privacy Policy explains  how we collect, use, disclose, and safeguard your information, including in connection with text  message communications, in compliance with applicable laws and Leap CRM messaging  requirements. Pueo Haus Designs LLC uses SMS/text messaging to communicate with  customers regarding appointments, project updates, estimates, billing, service coordination, and  marketing communications.

 1. Information We Collect 

We may collect the following categories of personal information: 

  • Contact Information: Name, email address, phone number, mailing address. Phone  numbers may be collected directly and personally through in-person conversations,  phone calls, business cards, events, consultations, or written communications, in  addition to digital forms. 
  • Project & Inquiry Information: Information you provide through contact forms,  intake questionnaires, proposals, contracts, or consultations. 
  • Communication Data: Records of emails, phone calls, and text messages exchanged  with us, including consent records for SMS communications. 
  • Technical Information: IP address, browser type, device information, and website  usage data collected through cookies or analytics tools. 

We collect information only when you voluntarily provide it or when it is necessary to provide  our services. 

2. How We Use Your Information 

We use your information to: 

  • Respond to inquiries and provide requested services 
  • Prepare proposals, contracts, and project deliverables 
  • Communicate project updates, scheduling, and administrative information
  • Send transactional or informational text messages and emails 
  • Improve our website, services, and client experience 
  • Comply with legal, regulatory, and contractual obligations 

3. Text Messaging & SMS Communications 

By providing your phone number, you consent to receive text messages from Pueo Haus Designs  LLC for conversational, informational, transactional, and marketing purposes, which may  include: 

  • Appointment confirmations and reminders 
  • Project updates and coordination 
  • Requests for information or approvals 
  • Administrative or billing-related messages 
  • Announcements, service updates, availability, and promotional messages 

Message frequency may vary, but you can generally expect to receive up to five (5) text  messages per month based on your interaction with our services. 

Message and data rates may apply depending on your mobile carrier. 

Opt-In and Consent 

  • Consent to receive text messages is not a condition of purchase or service. 
  • Opt-in may be obtained through website forms, intake forms, written agreements, in person conversations, business cards, or direct communication. 

Opt-Out Instructions 

You may opt out of SMS communications at any time by replying STOP to any text message.  After opting out, you will no longer receive text messages unless you re-consent. You may reply  HELP for assistance or contact us directly. 

4. Sharing of Information 

We do not sell or rent your personal information.

We may share information only with: 

  • Service providers and vendors who assist us in operating our business (such as CRM  platforms, messaging services, or payment processors, including Leap CRM, which  we use to manage customer communications and text messaging) 
  • Professional partners directly involved in your project, when necessary • Legal or regulatory authorities if required by law 

All third-party service providers are required to protect your information and use it only for  authorized purposes. 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your  personal information from unauthorized access, disclosure, alteration, or destruction. However,  no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in  this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

7. Your Rights and Choices

Depending on your state of residence, you may have the right to: 

  • Request access to the personal information we hold about you 
  • Request correction of inaccurate information 
  • Request deletion of your personal information 
  • Opt out of certain data uses or communications 
  • Limit the use or disclosure of sensitive personal information (where applicable) • Withdraw consent for SMS or email communications at any time 

State-Specific Privacy Rights

Pueo Haus Designs LLC complies with applicable U.S. state privacy laws, including but not  limited to: 

  • California (CCPA / CPRA): Right to know, delete, correct, and opt out of sale or  sharing of personal information. 
  • Colorado (CPA), Connecticut (CTDPA), Virginia (VCDPA), Utah (UCPA), Texas  (TDPSA), Oregon (OCPA), Montana (MCDPA): Rights to access, delete, correct,  and opt out of targeted advertising or certain data processing. 

Pueo Haus does not sell or share personal data for targeted advertising as defined under these  laws. 

Requests may be submitted using the contact information below. We will verify and respond as  required by law. 

8. Cookies & Analytics 

Our website may use cookies or similar technologies to enhance functionality and analyze site  usage. You may adjust your browser settings to refuse cookies, though some features of the  website may not function properly. 

9. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy  practices or content of those external sites. 

10. Relationship to Terms of Service

This Privacy Policy is incorporated into and governed by our Terms of Service. In the event of a  conflict between this Privacy Policy and the Terms of Service, the Terms of Service shall control  to the extent permitted by law. 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements,  technology, or business practices. Updates will be posted on this page with a revised effective  date. Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Us 

If you have questions about this Privacy Policy or our data practices, please contact: 

Pueo Haus Designs LLC 

Email: info@pueohaus.com  

Website: www.pueohaus.com 

SMS Compliance Notice: 

No mobile information will be shared with third parties or affiliates for marketing or promotional  purposes. Text messaging opt-in data and consent will not be shared with any third parties,  except as required to provide the messaging service or by law.